Organizers
Professor Willem-Jan van den Heuvel
Tilburg School of Economics and Management Department of Management European Research Institute of Services Science (ERISS)
LE Tilburg, Netherlands
Phone: +31 13 466 2767,
Fax: +31 13 466 3069
E-mail: wjheuvel@uvt.nl

Professor Andreas S. Andreou
Cyprus University of Technology
Department of Electrical Engineering, Computer Engineering and Informatics
Limassol, Cyprus
Phone: +357 25 00 2204,
Fax: +357 25 00 2635
E-mail: andreas.andreou@cut.ac.cy

Associate Professor George Feuerlicht
Prague University of Economics
Department of Information Technology
Prague, Czech Republic
E-mail: jiri.feuerlicht@vse.c



Professor Winfried Lamersdorf
University of Hamburg
Dept. of Informatics, Distributed Systems (VSYS)
Hamburg, Germany
Phone: +49-40-42883-2421
Fax: +49-40-42883-2328
E-mail: lamersdorf@informatik.uni-hamburg.de

Professor Guadalupe Ortiz
University of Cádiz
Departamento Ingeniería Informática, Escuela Superior de Ingeniería
Cadiz, Spain
E-mail: guadalupe.ortiz@uca.es

Professor Christian Zirpins
Karlsruhe University of Applied Sciences
Faculty of Computer Science and Business Information Systems
Karlsruhe, Germany
Phone: +49 721 925 1528
Fax: +49 721 925 2635
E-mail: christian.zirpins@hs-karlsruhe.de